About FHEATU
FHEATU is an official trademark of MUCH BETTER 123 LLC, a trusted Amazon-based brand dedicated to bringing you high-quality home and kitchen products. Our website is: https://fheatu.com.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with us, or purchase our products on Amazon.
1. Information We Collect
a. Information You Provide
When you visit our website or contact us, we may collect:
- Contact Information: Such as your name, email address, and phone number if you submit an inquiry or subscribe to our newsletter.
- Comments & Feedback: If you leave a comment or review, we collect the content of your message along with your IP address and browser details for spam protection.
- Account Details: If you create an account on our website, we store your username, password, and profile information.
b. Automatically Collected Data
- Cookies & Tracking Technologies: We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but some features may not function properly.
- Log Data: Your IP address, browser type, pages visited, and timestamps are collected for security and analytics purposes.
c. Data from Amazon Purchases
- If you purchase our products on Amazon, we may receive limited order information (e.g., shipping address, product details) to fulfill your order and provide customer support. However, we do not store payment details—all transactions are processed securely through Amazon.
2. How We Use Your Information
We use your data to:
✔ Process Orders & Provide Support: Fulfill purchases, respond to inquiries, and resolve issues.
✔ Improve Our Products & Services: Analyze feedback to enhance product quality and customer experience.
✔ Website Optimization: Monitor traffic, fix errors, and personalize content.
✔ Security & Fraud Prevention: Detect and prevent unauthorized activity.
3. Data Sharing & Third Parties
We do not sell your personal information. However, we may share data with:
- Amazon: For order fulfillment and customer service.
- Service Providers: Such as hosting providers, email services, and analytics tools (e.g., Google Analytics).
- Legal Compliance: If required by law (e.g., court orders, fraud investigations).
Embedded Content: Articles or product pages may include links or media (e.g., YouTube videos) that follow their own privacy policies.
4. Data Retention & Your Rights
a. Retention Period
- Comments and account data are stored indefinitely unless deleted by you or upon request.
- Order records are retained as required by Amazon and tax laws.
b. Your Choices
You have the right to:
- Access, Correct, or Delete your personal data.
- Opt Out of marketing emails (unsubscribe link in all communications).
- Disable Cookies via browser settings.
To exercise these rights, contact us at contact@fheatu.com
5. Security Measures
We implement industry-standard security practices, including:
- Encryption (SSL) for data transmission.
- Restricted access to personal information.
- Regular system updates to prevent vulnerabilities.
However, no online method is 100% secure—always protect your passwords and account details.
6. Updates to This Policy
We may revise this Privacy Policy periodically. The latest version will always be posted on our website with the “Last Updated” date.
7. Contact Us
For privacy-related questions or requests, reach us via:
- Email: contact@fheatu.com
Thank you for trusting Fheatu by MUCH BETTER 123 LLC